Motorola Warranty Processing Fee

Our nominal warranty processing fee represents an extra service provided to you, our valued customer, when you send your pager to us for Motorola warranty service.  When your pager arrives at our facility, one of our technicians tests your pager, documents all noted failures and, if necessary, prepares your pager to be sent to the factory. Our goal is to repair any minor problems at our facility to shorten your time without your pager.  If this is not possible, we process the required warranty paperwork, ship the pager to the factory and track the status of your pager while it is at the factory to ensure timely processing of your claim.  Upon receipt from the factory, one of our technicians re-examines your pager to ensure that all documented problems have been corrected and that the pager is working to factory specifications.  If we find that the problem was not corrected, we repeat this process until all documented problems have been resolved to ensure that you have a fully functional and reliable pager.  All work performed is recorded in your customer history.   If you have any questions about this process, please give us a call at (800) 344-4896.

Thank you for your business.
COM-TECH ELECTRONICS

NOTE:
Motorola's Factory Service Warranty does not cover the services listed above.
You may elect to send your pager to the factory yourself.
You must contact Motorola prior to sending equipment.
Our processing fee is $10.00 for each pager.